Skill #1: Act with Awareness, Calm, Respect, and Confidence
People are less likely to bother you and more likely to listen to you if you walk, sit, and act with awareness, calm, respect, and confidence. Projecting a positive, assertive attitude means holding your head high, keeping your back straight, walking briskly, looking around, and having a peaceful face and body. Staying aware also helps you to notice problems so that you can deal with them sooner rather than later.
To practice, show young people the difference between being passive, aggressive, and assertive in body language, tone of voice and choice of words. Have your students to walk across the floor, giving them directions on how to be successful by saying, “Walk with Calm Respectful Confidence toward (a location across the space),” and give positive constructive feedback, such as: “Now take bigger steps,” or “Look around you,” or “Straighten your back,” and “That’s great!”